Help Center

Frequently Asked Questions

Find answers to common questions about TaskEasy

Getting Started

Learn the basics of TaskEasy

Features

Explore TaskEasy capabilities

Billing & Plans

Pricing and payment questions

Support

Get help when you need it

Getting Started

How do I create an account?

Creating an account is simple:

  • Click on "Get Started" or "Sign Up" button
  • Enter your email address and create a password
  • Verify your email through the link we send
  • Complete your profile and start using TaskEasy!

You can also sign up using your Google or Microsoft account for faster access.

How do I create my first project?

After logging in, click the "+ New Project" button on your dashboard. Give your project a name, add a description, and invite team members. You can then start adding tasks to your project right away.

Can I import data from other tools?

Yes! TaskEasy supports importing from popular tools like Trello, Asana, Monday.com, and Excel/CSV files. Go to Settings > Import Data and follow the simple wizard.

Features & Functionality

How do I assign tasks to team members?

When creating or editing a task, click the "Assignee" field and select one or more team members from the dropdown. Assigned members will receive notifications and see the task in their personal dashboard.

What are automation rules?

Automation rules help reduce repetitive work. For example, you can create rules like:

  • When a task is marked complete, automatically notify the project manager
  • When a deadline approaches, send a reminder to the assignee
  • When a task is created with "urgent" label, assign it to specific team member

Available in Professional and Enterprise plans.

Can I use TaskEasy offline?

Yes! Our mobile apps support offline mode. You can view and edit tasks without internet connection, and changes will sync automatically when you're back online.

How do I generate reports?

Go to Analytics > Reports. Choose from pre-built report templates or create custom reports. You can filter by date range, team members, projects, and more. Export reports as PDF, Excel, or CSV.

Billing & Plans

Is there a free trial?

Yes! We offer a 14-day free trial for all paid plans. No credit card required to start. You'll have full access to all features during the trial period.

Can I upgrade or downgrade my plan?

Absolutely! You can change your plan at any time from Settings > Billing. Upgrades take effect immediately. For downgrades, the change will apply at the end of your current billing cycle, and we'll prorate any difference.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, UPI, net banking, and bank transfers for enterprise customers. All payments are processed securely.

Do you offer discounts for annual billing?

Yes! Save 20% when you choose annual billing. For example, the Professional plan is ₹799/month when billed annually instead of ₹999/month for monthly billing.

What is your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied with TaskEasy, contact us within 30 days of your purchase for a full refund, no questions asked.

Support & Help

How can I contact support?

You can reach our support team through:

  • Email: support@misconsultant.com
  • Phone: +91 98765 43210 (Mon-Fri, 9 AM - 6 PM IST)
  • Live chat: Available in your dashboard
  • Help center: Comprehensive guides and tutorials

Professional and Enterprise users get priority support with faster response times.

Do you offer training or onboarding?

Yes! Enterprise customers receive dedicated onboarding with a customer success manager. Professional plan users have access to video tutorials, webinars, and documentation. We also offer custom training sessions for large teams.

Is my data secure?

Absolutely. We use bank-level 256-bit SSL encryption, regular security audits, and comply with international data protection standards. Your data is backed up daily and stored in secure data centers.

Can I export my data?

Yes! You can export all your data anytime in multiple formats (CSV, Excel, JSON, PDF). Go to Settings > Export Data. You own your data, and there's no lock-in.

Still Have Questions?

Our team is here to help you get the most out of TaskEasy

Contact Support